healthcare services

Countries worldwide share a set of common challenges and opportunities that shape the health of their populations and the sustainability of their healthcare systems. These include:

• Aging populations
   
• Rising prevalence of chronic diseases
   
• Healthcare costs growing faster than economic growth
   
• Increased consumer access to health information
   
• Unprecedented technological advancements in medical, pharmaceutical, and information technology
   

Despite these shared trends, each region and country faces a unique mix of factors that create distinct challenges. Healthcare systems must navigate these complexities to improve patient outcomes while managing and reducing overall cost burdens.

The United States spends over $3 trillion annually on healthcare—nearly 18% of GDP—more than double the per capita expenditure of other developed nations, yet its quality and outcomes lag behind global peers.

Despite its vast scale, healthcare spending is largely local, with stakeholders across the value chain navigating a rapidly evolving environment shaped by multiple forces:

• An aging and increasingly less healthy population
   
• Political and regulatory uncertainty
   
• Shift toward value-based and accountable care models
   
• Greater integration across the care continuum
   
• Consolidation among payers and providers
   
• Expanded access to data, innovation, and technology
   
• Rising consumer engagement and expectations
   
• Growing recognition of social determinants of health
   

Adding complexity, traditional boundaries are blurring as participants enter each other’s domains: managed care organizations acquiring providers; providers launching health plans; and tech giants like Apple and Google entering the consumer engagement space.

Amid these challenges lie unprecedented opportunities for innovative healthcare services companies to develop and deploy business models and solutions that lower costs, improve quality and outcomes, and enhance patient experiences—while delivering shareholder value.

Europe’s aging populations are placing significant pressure on healthcare systems and payers to deliver “more, better, with less.” Providers are focused on driving clinical excellence and consistency, while strengthening coordination across different care pathways.

Ancillary service providers—such as diagnostic imaging, dialysis, and pathology labs—are leveraging operational best practices across their expanding international networks to enhance quality and reduce costs.

Clinicians are responding to increasing demands by integrating greater levels of digitization into their workflows, improving efficiency and patient care.

Meanwhile, patients are increasingly turning to technology to guide their healthcare decisions. In some markets, longer public sector wait times are prompting patients to pay for faster access to care.

The Asia-Pacific region encompasses a diverse array of healthcare systems at varying stages of development. While many emerging markets have nascent public healthcare reimbursement frameworks, more established markets tend to offer broader universal coverage.

Healthcare systems across the region are evolving rapidly, with total healthcare spending expected to reach US$2.3 trillion by 2026. This growth is driven by aging populations and a rising burden of noncommunicable diseases, partially fueled by increasing urbanization.

In Southeast Asia, private healthcare providers are seizing opportunities to address systemic challenges in public health. However, many developing markets face significant constraints, such as overcrowded public hospitals and shortages of doctors, medical supplies, and diagnostic equipment—issues that negatively impact care quality.

These pressures highlight the urgent need to shift away from hospital-centric models. As a result, alternative care approaches—such as ambulatory surgery centers, home care services, and telehealth—are poised for substantial growth across the region.

TNG’s senior executive team brings the industry insight and strategic perspective essential to addressing critical business challenges. Our collaborative, project-based approach is designed to build client capabilities by equipping senior leaders with the knowledge, tools, and support needed to resolve specific pain points and confidently advance their agendas. Complementing our team’s deep industry expertise, we engage seasoned executives from leading healthcare enterprises who bring real-world, hands-on experience and pragmatic perspectives to each engagement.

Our heritage as strategic advisors in mergers and acquisitions (M&A) has been instrumental in refining a process that combines unparalleled analytical rigor, detailed evaluation, and rapid execution.

Key ways we support leading healthcare services organizations include:

Enabling growth and new business development: We partner closely with clients to assess new markets, prioritize strategic growth opportunities, develop robust business plans and commercial models, and establish clear implementation roadmaps that reduce costs, improve healthcare outcomes and quality, and create shareholder value.

Developing strategies in response to changing regulations: We help clients craft tailored solutions to navigate evolving market conditions by leveraging deep policy knowledge, empirical insights, and a detailed assessment of their capabilities and assets.

Driving innovation: We empower clients to transform ideas into pioneering industry models. By combining rigorous research, clear articulation of value propositions, and practical integration strategies, we help move the needle on quality and cost performance across healthcare delivery.

Enhancing social and healthcare delivery models: We collaborate with clients to design models for technologies, products, and services that address growing demand for preventive healthcare across primary, acute, home, and social care settings.

Capitalizing on the emerging healthcare “retail” market: We support clients across the value chain—including payers, benefits managers, and care providers—to develop strategies that enhance revenue streams, identify new market opportunities, and deliver innovative consumer solutions. Our approach integrates consumer research with quantitative analysis of growth, profitability, adoption rates, and other key market dynamics.

Improving operational effectiveness: Leveraging extensive hands-on experience with payers, providers, and other stakeholders, we work alongside senior executives and line management to diagnose challenges and implement targeted performance improvement plans. Our expertise spans sales and marketing, customer service and retention, revenue cycle management, medical management, clinical operations, and finance.

Evaluating M&A opportunities: We possess deep expertise advising strategic and financial investors on high-yield investment opportunities. Our commercial due diligence capabilities extend beyond acquisition to include post-merger strategy development and integration services, ensuring portfolio companies realize their full value potential.